Question 1

Are your products authentic?

Accepted Answer

Yes. We only sell luxury goods from strict, reliable sources. Professional appraisers conduct multiple verifications using international-grade equipment for a 100% authenticity guarantee. Inspections include leather grain, hardware engravings, stitching, and serial numbers.

Question 2

Can I return or exchange my purchase?

Accepted Answer

Pre-owned luxury goods are unique; therefore, all sales are final. We fully disclose the item's condition upon listing and record photos/videos prior to shipping to protect both parties.

Question 3

What is the  fee?

Accepted Answer

All  items are subject to a flat 20% fee on the final sale price. This covers invoicing, business tax, service fees, and shipping. We do not charge separate listing, photography, or storage fees.

Question 4

Which brands do you accept for ?

Accepted Answer

We primarily accept Hermès, Chanel, Louis Vuitton, Dior, Gucci, Loewe, Celine, YSL, Goyard, and Prada.

Question 5

How is the condition grading defined?

Accepted Answer

We use international grading standards: S (Like New), A (Minor Wear), AB (Regular Wear), B (Noticeable Wear). Condition is fully disclosed in photos and descriptions.

Question 6

Do you offer international shipping?

Accepted Answer

Yes. KÉSH de¹ ships worldwide, including Japan, Korea, Singapore, Hong Kong, Macau, Europe, and the US. Duties are the responsibility of the recipient based on local regulations.

FAQ

1. Shopping & Orders

2. Services

3. Payment Options

4. Shipping & International

5. Authentication & Condition

6. Membership

7. Legal & Privacy

8. General

KÉSH de¹